Judgmental app feedback causes anxiety
Users feel anxious and reluctant to use apps that provide judgmental feedback, such as color-coding or emojis, for their moods and symptoms, especially on bad days. They prefer neutral or objective tracking of data.
Quotes
“One thing is absolutely ruining the experience for me though. That's how the app has a judgment over my mood and symptom scores, voiced through colour coding and emojis. I found myself not using the app anymore on days that I do horrible. Because the last thing I need on the days I am near giving up on life, if an app giving me all red and sad faces for whatever data I put into it. It makes me feel horrible and gives me major anxiety.”
“I get a 6 on my good days! But this app pulls a face that kills my entire mood, and as if my good day isn't good enough up to others' standards. It makes the entire experience of this app absolutely awful, and frankly I am so sick of it that I wish I didn't buy it.”
“But this app constantly telling me it's awful or putting whiny little faces with it is absolutely making me depressed.”
“I feel you. I have severe ME/CFS and I'm realizing if I keep using this app I'll be telling my body many things are awful everyday, which is not supportive to my health.”
“If I have more pain than usual, I don't need an app telling me its opinion about it. I just need it to track the data.”
“Looking at the Digital Wellbeing screen makes me real anxious, sometimes. It's like it's saying I Have To meet this obligation.”